Can I use Aski from the web, without installing the app?
Yes! Open app.aski.dev in any browser, on your phone or computer, with the same account and the same credits — nothing to install.
Is there an iPhone app?
Not on the App Store yet — but you don’t need one to use Aski on your iPhone or iPad. Open app.aski.dev in Safari and you get the full app: same chat, same connections, same credits.
Want it as an icon on your home screen? Open app.aski.dev in Safari, tap Share (the square with the arrow) and choose “Add to Home Screen”. It opens full-screen, just like an installed app.
Can Aski modify data in my Odoo?
By default, no. Aski is read-only on Basic, Pro and Enterprise: it cannot create, modify or delete records, not even if the AI model tried to. Acting on your Odoo —sending a payment reminder, scheduling a follow-up, approving a document— exists only on Enterprise Plus and Dedicated, and always the same way: Aski shows you what it is about to do and on which record, waits for your confirmation, and leaves a trace of what it ran.
Which Odoo versions are supported?
Aski is compatible with Odoo 14 to Odoo 19, in all variants: Community, Enterprise, OCA and Odoo.sh (SaaS). Configure your connection with the URL, database, user, and API Key.
My Odoo already has AI. Why Aski?
It depends where you stand. Odoo's native AI exists from version 19 onwards and only in the Enterprise edition — as confirmed by its official documentation and the official Odoo forum. If your instance is 14, 15, 16, 17 or 18, or it runs Community or OCA, that AI is not available to you — and migrating versions is a project with cost and time attached, not a button.
Aski works today on Odoo 14 to 19 and on any edition, with no migration and nothing to install. You also ask from your phone or the web (not only inside Odoo), across several instances with a single account, and over SAP too. And if you are already on Odoo 19 Enterprise, you can use both: they don't compete.
Why does Aski cost more than a user on my ERP?
Because you're not buying the same thing. Your ERP license is billed per user and gives you somewhere to record the information: invoices, orders, stock. Aski isn't one more user — it's the one who reads and analyzes all of it and tells you in seconds what it means and where to start. It's the difference between paying for the filing cabinet and paying the person who goes through it for you.
Set against what that answer costs you today — an analyst on payroll, an hour of outside consulting, a BI project — Aski is the cheap option: less than US$0.20 per answer on the Pro plan, with nobody to hire and no waiting for someone to have time. We break it down in “Expensive compared to what?”.
How does the daily query cap work?
On top of your monthly credits, every plan has a maximum number of queries per day: 5 on Basic, 30 on Pro, 80 on Enterprise and 200 on Enterprise Plus. It's there so a single intense day can't burn the whole month's balance.
The counter resets every midnight (Peru time, UTC-5). If one day falls short, a credit pack also extends that same day's cap, or you can move up a plan whenever you want. SAP plans cap at 100 per day on Business One and 150 on S/4HANA; on tailored plans —Odoo Dedicated and SAP Dedicated, from 400 and 500 per day— the cap is agreed around your operation.
Are my credentials safe?
Yes. Your Odoo API Keys are encrypted with AES-256-GCM before being saved in our database. They are only decrypted at the moment of running your query. They are never shown in the app, never returned by our API, and never appear in the admin panel or in logs.
Is my data used to train AI models?
No. Your queries and Odoo data are never used to train models. We process each query with Anthropic Claude under their no-training policy. Anthropic retains content for up to 30 days for abuse detection only.
Where are your servers and who can see my data?
Where it runs. Aski's backend and database are hosted on Railway (United States). Language processing is done by Anthropic — Claude — also in the United States. We do not use your data to train anything.
Your ERP stays where it is. Aski does not copy or replicate your database. Each query goes from our server directly to your instance URL over HTTPS and brings back only the records for that question. If your Odoo is on-premise, it stays on-premise; Odoo S.A. takes no part in that flow.
Exactly what the AI model sees. Your question, the model and field names of your schema, and an excerpt of the records that query returned: up to 20 rows per answer, or up to 80 per query in Deep analysis. That excerpt can indeed contain real business data, because it is what the model needs to write the answer — we would rather tell you plainly. What never leaves is your full database or your credentials.
Aski never sees more than your user sees. The connection uses the credentials you authorize and respects that user's permissions and record rules in Odoo. If that user cannot see costs, margins or another company's data, neither can Aski.
You stay in control. Your credentials are encrypted with AES-256-GCM before being stored. You can delete a connection or your whole account from the app — account deletion is immediate and removes credentials, chat history and learned vocabulary. And to cut off access at any time you don't depend on us: deactivate that API Key in your own Odoo and it's over.
Can I cancel my subscription anytime?
Yes, anytime from the app, from app.aski.dev or from your Google Play account. No lock-in or penalty. Your subscription remains active until the end of the paid period.
How do I delete my account?
From the app: Settings → "Delete my account". Deletion is immediate and removes your chat history, Odoo credentials, and learned vocabulary. Billing history is kept for 5 years for tax compliance in Peru (SUNAT), with no personally identifying data.
Can I use Aski for multiple companies?
Yes. A single Aski account can connect to as many Odoo instances as you need (the only one with a cap is Basic, with one; the rest have no limit). Useful if you manage several clients or your own company with multiple subsidiaries.
What happens if I hit the monthly query limit?
Your plan doesn't cut off: you can buy additional query packs from inside the app (no extra subscription). You can also upgrade plan anytime — the change applies immediately. Unused queries don't roll over to the next month.
Does it work offline?
No. Aski needs an internet connection to query your Odoo in real time and process your question with AI. When you're back online, your full chat history is still there.
Which languages does it support?
Aski speaks English and Spanish natively. You can switch the app language at any time from Settings — the change is instant and doesn't require a reinstall.
